1. Home
  2. Mobile App Vulnerabilities
  3. How to remediate – Blackberry UEM Settings

How to remediate – Blackberry UEM Settings

1. Introduction

The Blackberry UEM Settings vulnerability concerns the configuration parameters used for plugins interacting with Blackberry UEM. Incorrectly set query parameters can lead to unintended data access or plugin malfunction, potentially impacting the confidentiality, integrity, and availability of mobile device management information. This affects organizations using Blackberry UEM to manage their mobile devices.

2. Technical Explanation

This vulnerability arises from how plugins are configured to interact with Blackberry UEM. The query parameters dictate what data is retrieved or modified by the plugin. If these parameters are not correctly defined, a plugin could access unauthorized information or perform unintended actions. There isn’t a specific CVE associated with this configuration issue; it’s more of a best practice concern related to secure settings management within Blackberry UEM. An attacker gaining control over a misconfigured plugin could potentially extract sensitive device data or alter mobile policies.

  • Root cause: Incorrectly configured query parameters for plugins using Blackberry UEM.
  • Exploit mechanism: A malicious actor with access to modify plugin configurations could set parameters that allow unauthorized data retrieval or policy changes.
  • Scope: Affects Blackberry UEM deployments utilizing mobile plugins.

3. Detection and Assessment

Confirming the vulnerability involves reviewing the query parameter settings for all active plugins within your Blackberry UEM environment. A quick check is to list all configured plugins, while a thorough method requires inspecting each plugin’s configuration details.

  • Quick checks: Use the Blackberry UEM console to list all installed and enabled plugins.
  • Scanning: There are no specific scanners for this issue; it relies on manual review of configurations.
  • Logs and evidence: Review Blackberry UEM audit logs for any changes made to plugin configurations, specifically focusing on query parameter modifications.

4. Solution / Remediation Steps

The solution involves verifying and correcting the query parameters for each plugin within your Blackberry UEM environment to ensure they adhere to security best practices.

4.1 Preparation

  • Ensure you have a rollback plan in place – restoring the backup is the primary method. A change window may be required for larger deployments.

4.2 Implementation

  1. Step 1: Log into the Blackberry UEM console as an administrator.
  2. Step 2: Navigate to the plugin management section.
  3. Step 3: For each active plugin, review its query parameter settings.
  4. Step 4: Ensure parameters are correctly defined and restrict access to only necessary data.
  5. Step 5: Save any changes made to the plugin configuration.

4.3 Config or Code Example

Before

//Example - overly permissive query parameter
parameter = "*"; 

After

//Example - restricted query parameter for specific data
parameter = "device.serialNumber, device.model";

4.4 Security Practices Relevant to This Vulnerability

Practices directly addressing this vulnerability include least privilege and secure defaults. Least privilege limits the impact if a plugin is compromised, while secure defaults ensure new plugins are configured with minimal access.

  • Practice 1: Implement least privilege by granting plugins only the necessary permissions to function correctly.
  • Practice 2: Use secure defaults for all plugin configurations, restricting data access as much as possible.

4.5 Automation (Optional)

5. Verification / Validation

  • Post-fix check: Log into the Blackberry UEM console and verify each plugin’s configuration settings match the desired restrictions.
  • Re-test: Re-run the earlier detection method (reviewing query parameters) to confirm no overly permissive settings remain.
  • Monitoring: Monitor Blackberry UEM audit logs for any unexpected changes to plugin configurations.

6. Preventive Measures and Monitoring

Preventive measures include updating security baselines and incorporating checks into CI/CD pipelines. Regularly reviewing patch cycles is also important for maintaining a secure environment.

  • Baselines: Update your Blackberry UEM security baseline to reflect best practices for plugin configuration, including query parameter restrictions.
  • Pipelines: Add automated checks in your deployment pipeline to validate plugin configurations against the established security baseline.
  • Asset and patch process: Implement a regular review cycle (e.g., quarterly) to assess plugin configurations and ensure they remain secure.

7. Risks, Side Effects, and Roll Back

Risks include potential disruption of plugin functionality if parameters are set too restrictively. A rollback plan involves restoring the Blackberry UEM configuration backup.

  • Risk or side effect 2: Service interruption if a critical plugin is misconfigured. Mitigation: Staged rollout and monitoring.
  • Roll back: Restore the Blackberry UEM configuration from the pre-change backup.

8. References and Resources

  • Vendor advisory or bulletin: [Blackberry UEM Documentation](https://help.blackberry.com/en/docs/blackberry-uem/)
  • NVD or CVE entry: Not applicable – configuration issue, no specific CVE.
  • Product or platform documentation relevant to the fix: [Blackberry UEM Plugin Management Guide](https://help.blackberry.com/en/docs/blackberry-uem/configuring_plugins)
Updated on December 27, 2025

Was this article helpful?

Related Articles